Product Policies Content


​Eli’s Sport Solutions offers a one year warranty on all products. The warranty reassures that if any product is defective or is not working properly we will replace it by sending you a brand new part or product at no charge.

Please note that we will first ask you to send back any damaged parts or products that are in question of being replaced to allow the Sport Solutions staff to give a full inspection and assure that no misuse or deliberate intent caused the damage.

Just ship it back to us at:

Eli’s Sport Solutions

303 Amendodge Dr.
Shorewood IL. 60404

Rare stipulations may occur when there is misuse/improper care of the product; such as strikes at the pole which could form dents and will jam the telescoping ability or left in the rain/snow causing corrosion.

If there is possible misuse, improper care or you are not sure your product is covered under the warranty please call us at 815.605.9333. We will be happy to assist you.

Shipping – it usually takes 4 to 5 business days to receive your products after purchase. However, due to occasional high volume orders, it could take up to 7 to 10 business days. Please call or email us for a shipping quote of over 4 items, we can combine to get you the best cost.

​Refund/Return policy – Eli’s Sport Solutions has a no refund policy after purchase. This policy stands for any product that was received as intended and is in good working condition. The customer may return and exchange for a different size or product if they choose to do so.

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